Privacy Policy
Last updated: December 19, 2024
At TopEventTickets.com (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
By accessing or using our website, TopEventTickets.com, you agree to the terms outlined in this Privacy Policy.
1. Data Controller
TopEventTickets.com
Bulevar Peka Dapčevića 1/21, 21
Podgorica, PODGORICA 81000
Montenegro
Email: admin@merrimon.com
2. Personal Data We Collect
(a) Information You Provide to Us:
- Contact Details: Name, email address, phone number, and postal address.
- Payment Information: Billing address, credit/debit card details, and transaction details.
- Account Information: Login credentials (if you create an account).
(b) Information Automatically Collected:
- Device Data: IP address, browser type, operating system, and device information.
- Usage Data: Pages visited, time spent on pages, and interactions with the website.
- Cookies and Similar Technologies: See our Cookie Policy for more details.
(c) Information from Third Parties:
We may receive data from payment processors or marketing partners to improve our services and process your orders.
3. How We Use Your Personal Data
We use your data for the following purposes:
- Providing Services: To process and deliver your orders, including payment verification.
- Customer Support: To respond to your inquiries or complaints.
- Marketing and Promotions: To send you newsletters and promotional materials (with your consent).
- Website Improvement: To analyze usage trends and improve our website functionality.
- Compliance: To comply with legal obligations and resolve disputes.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: For marketing communications (you can withdraw your consent at any time).
- Contractual Necessity: To fulfill your orders and provide services.
- Legal Obligation: To comply with laws and regulations.
- Legitimate Interest: To enhance our website, prevent fraud, and secure our operations.
5. How We Share Your Data
We may share your data with:
- Service Providers: Payment processors, IT support, and email marketing services.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Partners: For delivering relevant promotions or offers.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
7. Your GDPR Rights
As a resident of the EU/EEA, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccuracies in your personal data.
- Erasure: Request deletion of your personal data.
- Restriction: Limit how we process your data.
- Portability: Obtain your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Withdrawal of Consent: Withdraw consent for data processing at any time.